Is Your Online Store
ADA Compliant?
E-commerce sites are among the most frequently sued under the ADA. An inaccessible checkout means lost customers and legal liability. Find your issues in 60 seconds — free.
Scan my store free →No signup required. Results in 60 seconds.
The cost of an inaccessible store
#1
E-commerce is the most sued category under the ADA
$5K–75K
Typical settlement range, plus attorney fees
26M
Americans with disabilities who shop online
Common issues on e-commerce sites
These are the violations we find most often — and most commonly cited in demand letters.
Product images with no alt text
Screen readers can't describe your products.
Inaccessible checkout forms
Users who rely on keyboard or screen reader can't complete a purchase.
Low-contrast price text
Customers with low vision can't read your prices.
No focus indicators
Keyboard users lose track of where they are on the page.
Inaccessible filter/sort controls
Screen readers can't interact with dropdown menus.
Missing error messages in cart
Errors that only show in color are invisible to colorblind users.
Find out where you stand — free
Paste your store's URL. We'll scan it in 60 seconds and show you exactly what's wrong — no signup, no credit card.
Scan my store free →Results in 60 seconds · No credit card · No signup
Step 2 · One-time $27
Got your report? Fix it with an AI guide.
Our e-commerce skill file turns any AI assistant into your personal accessibility fix coach. Load it into Claude, ChatGPT, Gemini, or Copilot — paste in your report — and the AI walks you through every fix, step by step. No developer required for most issues.
- Fix instructions for every violation in your scan report
- Written specifically for e-commerce and online stores
- Works with any AI assistant — Claude, ChatGPT, Gemini, Copilot
- Covers checkout, product pages, filters, cart, and search
- Plain-English steps — no developer required for most fixes
- One-time purchase · yours forever
Instant download · Questions? Email support@accessbridge.app
Questions we get asked
- Are e-commerce websites required to be ADA accessible?
- Yes. Federal courts — including the Ninth Circuit that covers California — have ruled that online stores are 'places of public accommodation' under the ADA. E-commerce is one of the most actively litigated sectors.
- Which parts of an online store are most likely to trigger an ADA lawsuit?
- Checkout flows are the most commonly cited: missing form labels, inaccessible payment fields, and error messages screen readers can't interpret. Product images without alt text, inaccessible size/color selectors, and low-contrast text are also frequently named in demand letters.
- Can a customer sue my store even if they can complete the purchase?
- Yes. Courts have upheld ADA lawsuits even when workarounds existed — if the experience is frustrating, unequal, or requires extra effort compared to non-disabled users, that's legally sufficient.
- Does an accessibility widget or overlay protect my store?
- No. 22% of ADA lawsuits in 2025 targeted businesses that already had a widget installed. Widgets don't fix the underlying code and courts have rejected them as an adequate defense.
- How quickly can I fix my store's accessibility issues?
- A free AccessBridge scan takes 60 seconds and lists every issue in plain English. Our $27 e-commerce skill file gives your developer step-by-step fix instructions for every violation — most stores address the critical issues within a week.